As most people in South Louisiana already know too well, most homeowners insurance policies exclude flood damage coverage. A separate Flood Policy must be purchased to protect your home and business from flood damage. Although you can purchase an excess flood insurance policy, the most widely available flood policy is administered by the federal government. Because the National Flood Insurance Program is a federal program, it literally takes an Act of Congress to make changes to the terms and conditions. However, the private insurers who administer the flood policies are responsible for adjusting and settling the flood damage claims brought by their policyholders.